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Can I FaceTime and Skype for quicker refunding?


Yes- Please complete our Contact Form or contact a Consumer Care Representative at 1-800-544-1108.

Note: You will need a device to FaceTime and Skype. Make sure you have a pair of scissors and product(s) at hand before your set appointment time. Proof of Destruction letter (P.O.D.) will still need to be emailed to complete the process. This procedure allows your replacement item(s) to be shipped in half the time.


Let’s chat, visit us at Just click on the icon in the lower right hand corner and type ‘help’.

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